Cancellation & rescheduling policy

Confirmed dates are final

All confirmed dates are final. Rescheduling of an event is subject to date availability and only at the venue’s discretion.

Rescheduling fee

A fee of $250 is due from the client at the time of rescheduling. The venue will not reserve a new date for the client until the $250 fee is paid.

Missed payments

If any payment is not received by its due date, the venue reserves the right to cancel your reservation and no refund will be given.

Refunds

All payments, with the exception of the security deposit, are non-refundable under any circumstances, including cancellations by the client.

The contract price is for a package of items and all items in that package will be made available to the client. The client is not entitled to a refund or compensation of any kind if they choose not to use the items included in the package.

Retainers and payment schedule

A non-refundable retainer is required to reserve your event date. All packages are subject to sales tax plus a refundable security deposit, and credit card payments are subject to a processing fee.

100% payment is required if the reservation is made within 30 days of your event date. 50% payment is required if the reservation is made within 60 days of your event date.

The exact retainer amount, security deposit and card processing fee for your booking will be confirmed in writing in your proposal before you reserve. Request a quote to receive those figures for your date and package.

Questions

If anything here is unclear, ask us before you book. Call (305) 481-9460 or email contact@eventcentermiami.com.